(1 August 2019)
1.1. This policy applies to the collection, use, disclosure and handling of personal information by Strzelecki Group, including personal information collected via our Web Services.
1.2. Strzelecki Group is committed to protecting the privacy of individuals in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Commonwealth) (the Act). We will collect, use, store or disclose personal information in accordance with the Act and this policy.
1.4. Every time you use our Web Services or otherwise provide us with your personal information you agree to the collection, use, storage and disclosure of information as set out in this policy. If you do not agree to this policy in its entirety, immediately stop accessing and using our Web Services.
personal information has the same meaning as set out in the Act, which at the date of this policy is, information or an opinion, whether true or not, and whether recorded in a material form or nor, about an identified individual or an individual who is reasonably identifiable.
Strzelecki Group (collectively, “Strzelecki Group”, “we” or “us”) means the group of entities from time to time based in Australia and known as Strzelecki Group, which includes but is not limited to Strzelecki Holdings Pty Ltd, Coventry Village Pty Ltd, Poland Superannuation Pty Ltd, WA Employee Services Pty Ltd, Mycom Investments Pty Ltd, Kreg Pty Ltd, CJH Food and Beverage Pty Ltd, Coventry Seafoods (Aus) Pty Ltd, Seafood Management Pty Ltd, JDP Holdings (WA) Pty Ltd, JMP Holdings (WA) Pty Ltd, Two Headed Dragon Pty Ltd and Norfolk Hobbs Pty Ltd and any related entity of those entities from time to time. If any entity acts as trustee of a trust, a reference to Strzelecki Group includes that entity in its own right and also as trustee of the relevant trust.
Web Services means any of Strzelecki Group’s websites or mobile device applications, including but not limited to: www.strzeleckigroup.com.au, www.coventryseafoodbarandgrill.com.au, www.coventryseafoods.com.au, www.coventryvillage.com.au, www.cucinaitalia.com.au, www.dolphinquay.com.au, www.oceanicbarandgrill.com.au, www.sorrentoquay.com.au, www.theharbourterrace.com.au, www.theseafoodnation.com.au, www.two40three.com.au or any other Strzelecki Group website or mobile device application in respect of which this policy is published.
3.1. Strzelecki Group collects personal information from you in several ways. We may collect personal information directly from you, in the course of our dealings with you, or from third parties authorised by you to share your personal information with us. For example, when you:
3.1.1. use our Web Services (including via cookies);
3.1.2. create an account on our Web Services;
3.1.3. use our booking services on third party websites or mobile device applications;
3.1.4. use a payment gateway to make a purchase from us;
3.1.5. fill in a form on our Web Services, such as subscribing to a newsletter;
3.1.6. contact and correspond with us, including through social media;
3.1.7. provide personal information to us or an authorised third party; and
3.1.8. apply for a position of employment with us or otherwise submit a resume.
3.2. The personal information you provide to one Strzelecki Group entity may be shared by that entity with other Strzelecki Group entities. By sharing your personal information with one Strzelecki Group entity you agree to your information being provided by that entity to all Strzelecki Group entities.
3.3. We may also collect information about you from third parties, such as service providers, payment gateways, referral partners and recruitment agents, including third party booking service providers. We may also collect publicly available information about you, for example information available from government departments and commissions (such as ASIC) and on social media.
3.4. The personal information we collect about you may include (but is not limited to) your name, date and place of birth, gender, home address, email address, telephone number, social media user profile, billing and delivery addresses, payment details, menu preferences, previous purchases, Internet Protocol address, and information relating to your dealings with Strzelecki Group.
3.5. When you purchase our products online, you do so through a third party payment gateway. Your information, including your credit card details, will be collected and handled in accordance with the terms and conditions and policies of the gateway provider. We may receive some identifying information (including credit card details but excluding card verification code) and status of payment information, which may be retained to facilitate your future purchases.
3.6. The purposes for which we collect your information may include:
3.6.1. creating an account for you on our Web Services;
3.6.2. contacting you (including via electronic messaging, such as SMS, email and social media, and by mail or phone);
3.6.3. managing any booking made by you in respect of any of our businesses;
3.6.4. allowing you to use our Web Services and providing you with products, services and assistance regarding those products and services;
3.6.5. developing and improving our services and obtaining feedback, including sending you direct marketing material about products, services and promotions relating to Strzelecki Group businesses (e.g. emails, offers, promotions, newsletters);
3.6.6. allowing you to contact us online;
3.6.7. understanding how our Web Services are used; and
3.6.8. for any other purpose with your consent.
4. Disclosure and Use
4.1. Strzelecki Group may use or disclose your information for the purpose for which is was collected, and for a secondary purpose that is related to a purpose for which we collected it where you would reasonably expect us to use or disclose your personal information for that secondary purpose.
4.2. Strzelecki Group may also use and disclose your personal information where you have expressly or impliedly consented to use or disclosure; in confidence to third parties to develop and improve our services, obtain feedback and protect our information (including data storage services, email filtering, virus scanning and other technology service providers and archival services providers); and in circumstances authorised or required under an Australian law or court/tribunal order.
4.3. Some of the third parties to whom we disclose your personal information may be located outside Australia. For example, we may use overseas services to facilitate email communications, data collection and processing, and cloud storage of data. The countries in which these third parties are located will change from time to time, but will ordinarily include: United Kingdom, India, Hong Kong, New Zealand, United States of America and South Africa.
5. Third Party Websites
6. Our Communications
Strzelecki Group may contact you via email, SMS or other means to provide updated information about our Web Services, inform you of offers or events, or to provide other information about our products and services. If you do not wish to receive any such communications, please contact us using the details below.
7. Access to Information
You are entitled to request access to or correction of your personal information held by Strzelecki Group, and you may do so by contacting us using the details below. However, we may refuse access where the Act permits us to do so.
8. Notifiable Data Breaches Scheme
In the event of any loss, or unauthorised access or disclosure of your personal information that is likely to result in serious harm to you, Strzelecki Group will investigate and notify you and the Australian Information Commissioner as soon as practicable, in accordance with the Act.
9. Complaints Handling
9.1. If you have any questions or concerns about our collection, use or disclosure of personal information, or if you believe we have not complied with this policy or the Act, you may contact us using the details below. Your query, issue or complaint will be investigated by us to determine whether a breach has occurred and what action, if any, to take. We will endeavour to resolve your query, issue or complaint within 28 days and may request relevant information from you in order to assist us in that regard.
9.2. If you are not satisfied with our handling of your query, issue or complaint, you can complain to the regulator, the Office of the Australian Information Commissioner via www.oaic.gov.au.
10. Storage of Information
10.1. Strzelecki Group takes reasonable steps to keep personal information we hold about you secure. Except to the extent liability cannot be excluded or limited under applicable law, all liability of Strzelecki Group, our directors, officers and employees to you or any other person for loss or damage of any kind (however caused, including in negligence) arising from or relating in any way to any unauthorised access to your personal information, is excluded. Please notify us immediately if you become aware of any security breach.
10.2. We may store your personal information in hard copy or electronically in Australian-based cloud servers or the servers of third parties. When we have disclosed your personal information to third parties, as described in section 4 of this policy, your personal information may be stored by or transferred to entities located outside of Australia.
10.3. We use a range of approaches to secure personal information against loss, theft and unauthorised access, disclosure, copying or modification. This includes, but is not limited to, physical and technical safeguards, such as firewalls, encryption and access controls; and internal process and policies in respect of access to and use of personal information.
12. Contact Details
Strzelecki Group may be contacted at: PO Box 1172
Nedlands WA 6909